1.What types of digital products can I purchase?

The Creative Shop offers a range of digital resources to help you create your own artwork, including textures, overlays, composite bundles, backgrounds, Photoshop actions and brushes.

Some collections contain individual elements that you can combine to build your own creative scenes, while others are designed to add atmosphere, colour and finishing touches to your images.

2. How do I receive my files after purchasing?

All products are digital downloads, so nothing is physically shipped.

Once your payment is complete, you'll receive an email with a link to download your files. Larger collections may be supplied as ZIP files, which you'll need to extract before using the contents.

3. What software do I need to use the digital assets?

Most digital assets are designed for use in Adobe Photoshop, although many JPG and PNG files can also be used in other image-editing applications that support layers.

Photoshop actions and brushes require compatible software. Always check the individual product description before purchasing.

4. Can I use the digital assets in artwork that I sell?

Yes! You can use purchased digital assets as part of your own original, finished artwork, including artwork you sell, provided they are incorporated into a new creative composition.

The original digital files cannot be resold, redistributed or offered as standalone products.

Please refer to the Terms & Conditions for full licensing details.

5. Can I share the digital files with friends or other artists?

No. Digital products are licensed to the original purchaser and are not intended for sharing or redistribution.

If someone admires an asset you've used, you're very welcome to direct them to the Creative Shop so they can purchase their own copy.

6. What if I have trouble downloading or opening my files?

First, check that your download has completed and, if it's a ZIP file, that you've extracted the contents.

If you're still having problems, please get in touch through the website's Contact page, and I'll do my best to help.

7. Are your digital assets created using AI?

Some digital assets begin with AI-generated elements, while others are created or developed using Photoshop and additional creative techniques.

Every collection is personally reviewed, refined and prepared for creative use. Depending on the product, this may include removing backgrounds, checking transparency, refining edges, adjusting colours and ensuring the elements work together.

The aim is to give you creative resources that are ready to use, so you can spend more time experimenting and creating.

1. How are your online classes delivered?

Live classes and workshops are delivered online using Zoom, so you can join from anywhere in the world.

Sessions generally include live demonstrations, practical learning and opportunities to ask questions. Each class is designed to help you develop your creative skills and confidence using Photoshop.

2. Are your classes suitable for beginners?

Some classes are suitable for beginners, while others are designed for those with a little more Photoshop experience.

Each class description explains what we'll be covering and any skills you may need beforehand, so you can choose a session that suits your experience.

3. What do I need to attend an online class?

You'll need a computer, a reliable internet connection and access to Zoom.

For practical Photoshop sessions, having Adobe Photoshop installed is recommended so you can follow along or practise afterwards.

Any additional requirements will be included in the class description.

4. What happens after I book a class?

Once your booking is confirmed, you'll receive an email with your booking details and information about joining the session.

Please check your junk or spam folder if the confirmation doesn't arrive.

5. Are online classes recorded?

Most paid live classes are recorded so registered participants can revisit the demonstrations and learning material afterwards.

Free sessions are not recorded, so you'll need to attend live to enjoy the session.

Recording availability is always indicated in the class description.

6. How long can I access a class recording?

Standard replay access for paid classes is available for 14 days after the scheduled class date, unless otherwise stated.

Some classes may offer an Extended Replay option for those who would like more time to revisit the material.

Replay details are provided with the class information.

7. What if I can't attend a live class I've booked?

If you've booked a paid class that includes a recording, you can watch the replay during the advertised access period.

Free sessions are live only, and recordings are not provided.

8. Can I ask questions during a live class?

Absolutely! Questions are encouraged, and there's usually time throughout the session or during a dedicated Q&A.

Learning should be an enjoyable experience, and you're welcome to ask for clarification when something doesn't make sense.

9. Can I share a class recording or learning materials with someone else?

Class recordings, handouts and educational resources are provided for your personal learning only.

They cannot be shared, redistributed or republished without prior written permission from SandraD Imagery.

Please refer to the Terms & Conditions for further details.on text goes here

Do you offer personalised Photoshop coaching or creative mentoring?

Yes! I offer one-on-one Creative Coaching and Personalised Creative Mentoring for anyone wanting to develop their Photoshop skills, explore new creative directions or work towards specific goals.

Whether you need help with a particular technique or would benefit from ongoing guidance, sessions are tailored to your experience, interests and learning needs.

You can explore the options, read the detailed FAQs and book a session on my Creative Coaching & Mentoring page.Description text goes here

1. What payment methods do you accept?

Payments are securely processed through the payment options available at checkout, including Stripe and PayPal.

2. Can I purchase products or book classes if I live outside Australia?

Absolutely! SandraD Imagery welcomes customers and learners from around the world.

Prices are displayed in Australian dollars (AUD), and your payment provider or bank may convert the amount into your local currency. International transaction fees may apply.

3. Can I get a refund on a digital product or online class?

Digital products and online classes are subject to the refund and cancellation conditions outlined in the SandraD Imagery Terms & Conditions.

Refunds and other remedies are provided where required under Australian Consumer Law.

Please review the Terms & Conditions before purchasing.

4. What if I have a problem with my purchase or booking?

If something isn't working as expected, please get in touch through the website's Contact page.

Whether it's a missing download, a booking question or a technical issue, I'll do my best to help resolve it.

5. Where can I find your full Terms & Conditions?

You can read the full Terms & Conditions, including information about purchases, digital product licensing, cancellations and refunds, on the Terms & Conditions page.Item description