Terms & Conditions
SandraD Imagery
Last updated: 12 November 2026
Welcome to SandraD Imagery. These Terms & Conditions explain the arrangements for purchasing digital products, booking online classes, and participating in coaching or mentoring sessions.
Please read the relevant terms before making a purchase or booking.
1. Payments and Purchases
All prices displayed on the SandraD Imagery website are in Australian Dollars (AUD), unless otherwise stated.
Payments are processed securely through the payment methods offered at checkout, which may include credit or debit cards, Stripe and PayPal.
Payment must be completed before digital products are delivered or paid services are confirmed.
Any applicable taxes or additional charges will be displayed before payment is completed.
2. Online Classes and Recordings
Bookings for paid online classes are confirmed once payment has been received.
Refunds are not generally provided for change of mind or inability to attend a scheduled class.
Where a class includes a recording, registered participants will receive access to the replay for the period advertised at the time of booking.
Some classes are live-only and are not recorded. This will be clearly stated in the class description.
Participants are responsible for ensuring they have a suitable internet connection and the necessary software to participate.
If SandraD Imagery cancels a class, participants will be offered an alternative arrangement where appropriate. If an agreed alternative cannot be provided, a refund will be issued.
These conditions do not affect any rights available under Australian Consumer Law.
3. One-to-One Coaching and Mentoring
Coaching and mentoring sessions are booked and paid for in advance.
Clients may reschedule or cancel appointments using the link provided in their booking confirmation email.
Where possible, please provide at least 24 hours' notice if you need to reschedule or cancel an appointment.
Refunds are not generally provided for change-of-mind cancellations made less than 24 hours before a scheduled session or for missed appointments.
For mentoring packages involving multiple sessions, any specific package conditions will be communicated before purchase.
If SandraD Imagery needs to cancel a session, an alternative appointment will be offered. If an agreed alternative cannot be arranged, a refund will be provided for the affected session.
Nothing in these conditions excludes or limits your rights under Australian Consumer Law.
4. Digital Products and Downloads
SandraD Imagery offers downloadable creative resources, including textures, Photoshop actions, brushes, overlays, backgrounds, composite assets and educational materials.
Digital products are delivered electronically, generally through a download link provided after successful payment or in a confirmation email.
Customers are responsible for checking product descriptions, file formats and software compatibility before purchasing.
If you experience difficulty accessing or downloading a purchased product, please contact SandraD Imagery for assistance.
Customers are encouraged to maintain backup copies of their purchased files.
5. Digital Product Refunds
Due to the downloadable nature of digital products, refunds are not generally offered for change of mind, accidental purchases or selecting an unsuitable product where the product matches its description and meets applicable consumer guarantees.
If a purchased product is faulty, does not match its description or otherwise fails to meet applicable consumer guarantees, customers are entitled to the remedies provided under Australian Consumer Law.
Depending on the circumstances, these may include a repair, replacement or refund.
Please contact SandraD Imagery if you experience a problem with a purchased product so that the issue can be assessed and an appropriate resolution provided.
6. Digital Product Usage Licence
When purchasing digital assets from SandraD Imagery, you receive a non-exclusive, non-transferable licence to use the purchased files in accordance with the conditions below.
This licence applies to digital textures, backgrounds, overlays, brushes, composite elements and other downloadable creative assets unless otherwise stated in the product description.
Permitted Uses
You may:
Use purchased assets in personal creative projects, photography, composites and digital artwork.
Incorporate assets into original finished artwork.
Sell finished artwork, including fine-art prints, digital images and commissioned creative work.
Display and share your finished artwork on websites, social media, in portfolios, exhibitions and competitions.
Use finished artwork for personal gifts and non-commercial projects.
Restrictions
You may not:
Resell, redistribute, share or give away the original digital assets.
Sell or distribute the assets as standalone files, even if they have been resized, recoloured or otherwise modified.
Include the assets in digital asset packs, stock collections, templates or downloadable resources intended for redistribution.
Upload the original assets to stock libraries, file-sharing platforms or online marketplaces for resale or distribution.
Claim ownership or authorship of the original digital assets.
Transfer or sublicense the purchased assets to another person without written permission.
Finished artwork must incorporate meaningful creative work and must not simply reproduce an original asset with minimal changes.
Commercial Merchandise and Reproduction
The sale of original finished artwork, including individual fine-art prints and commissioned artwork, is permitted under this licence.
Written permission from SandraD Imagery is required before using purchased assets in commercial merchandise or products intended for reproduction and resale, including:
Greeting cards and stationery collections.
Calendars and commercial book covers.
Clothing, homewares and other merchandise.
Print-on-demand products.
Mass-produced or commercially manufactured products.
Permission may be granted on a case-by-case basis. Additional licensing conditions or fees may apply and will be agreed upon before the proposed use.
Copyright and Ownership
All applicable intellectual property rights in the original digital assets remain with SandraD Imagery or their respective rights holders.
Purchasing a digital asset grants permission to use it under this licence. It does not transfer copyright ownership.
Any additional licensing conditions specific to an individual product will be stated in its product description.
7. Educational Materials and Recordings
Educational materials, class recordings, tutorials, handouts and other learning resources supplied by SandraD Imagery are intended for the personal educational use of the purchaser or registered participant.
Class Recordings and Replay Access
Where a class includes a recording, registered participants will receive access to the replay for 14 days following the scheduled class date.
Extended replay access may be available as an optional paid add-on. The duration and conditions of extended access will be stated at the time of purchase.
Some classes may be live-only and will not include a recording. This will be clearly stated in the class description.
Replay access is provided for viewing during the specified period. Permanent access or downloadable copies are not included unless expressly stated.
Use of Educational Materials
Participants may apply the techniques and knowledge learned during classes, tutorials and coaching sessions to their own personal or commercial creative work.
However, educational materials, recordings and handouts must not be copied, shared, redistributed, resold, publicly broadcast or incorporated into other training products without prior written permission.
All applicable intellectual property rights remain with SandraD Imagery or their respective rights holders.
Nothing in these conditions excludes or limits rights available under Australian Consumer Law.
Recordings, transcripts and educational materials must not be used with artificial intelligence tools to reproduce, repackage or create guides, courses, training resources or other materials for redistribution or commercial use without prior written permission from SandraD Imagery.
8. Gift Cards and Gift Certificates
SandraD Imagery gift certificates are available for purchase in Australian Dollars (AUD) and can be redeemed towards eligible purchases in the SandraD Imagery online shop.
Gift certificates are valid for a minimum of three years from the date of purchase, in accordance with Australian Consumer Law.
Gift certificates:
Can be redeemed towards eligible products available in the online shop.
Cannot generally be exchanged for cash, except where required by law.
May be used across multiple purchases where the gift certificate system supports a remaining balance.
Cannot be replaced if lost, stolen or used without authorisation, except where required by law.
Any remaining balance will remain available until the gift certificate expires, subject to applicable law.
Gift certificates are subject to Australian Consumer Law, and nothing in these conditions excludes or limits customers' statutory rights.
9. Website Content and Intellectual Property
Unless otherwise indicated, the artwork, photography, graphics, tutorials, written content and other original materials displayed on the SandraD Imagery website are protected by applicable intellectual property laws.
Website content must not be reproduced, redistributed or used commercially without permission, except where permitted by law or an applicable licence.
Visitors are welcome to share links to SandraD Imagery website pages and publicly available content.
10. Australian Consumer Law
SandraD Imagery operates in Australia and supplies digital products and educational services in accordance with Australian Consumer Law.
Our goods and services come with consumer guarantees that cannot be excluded under Australian Consumer Law.
If a product or service fails to meet an applicable consumer guarantee, customers may be entitled to a remedy, including a repair, replacement, refund, cancellation or compensation, depending on the circumstances.
Nothing in these Terms & Conditions excludes, restricts or modifies any rights or remedies that cannot lawfully be excluded, restricted or modified under Australian Consumer Law.
For questions or concerns about a purchase or service, please contact SandraD Imagery so that we can assist in resolving the matter.
11. Privacy and Personal Information
SandraD Imagery respects the privacy of customers and website visitors.
Personal information collected through purchases, bookings, enquiries and subscriptions is handled in accordance with our Privacy Statement and applicable Australian law.
Please refer to the Privacy Statement available in the website footer for further information.
12. Contact and Enquiries
If you have questions about a purchase, booking, digital download or these Terms & Conditions, please contact SandraD Imagery through the contact details provided on this website.
I aim to respond to enquiries promptly and resolve any concerns fairly.
13. Changes to These Terms
SandraD Imagery may update these Terms & Conditions from time to time to reflect changes in services, products or applicable laws.
Updated terms will be published on this page with a revised date.
Changes will not retrospectively remove rights or alter agreed purchase conditions without a lawful basis.